CREPE will always do our best to ensure all users can use our site safely and conveniently. Please feel free to share any questions or suggestions regarding the CREPE platform.

In most cases our support team will respond to your inquiry to submitted email address within 2 business days (excluding weekends and holidays). Please note that responses may be delayed when inquiry volume is high.

To ensure a fast and accurate response, please avoid sending duplicate inquiries.

When inquiring about commission termination, please attach a screenshot confirming the termination negotiation or the expiration of the deadline. Failure to attach a screenshot may delay your refund processing.

In accordance with the Industrial Safety and Health Act, inquiries may be terminated following the use of profanity or inappropriate language toward our support team. Such behavior may also result in legal action for obstruction of business or defamation, as well as claims for damages.

Please select the inquiry type below.

Please select the inquiry type below. - Commission Termination/Refund 결제 및 총 금액 관련 문의 계정/인증 관련 문의 Membership-related inquiry 후기 공개 관련 문의 Inquiry regarding sanctions Regular inquiry