Hello, this is CREPE.
We would like to inform you that CREPE’s Terms of Service have been updated as follows.
Members who do not agree with the revised terms may express their objection (by withdrawing their membership), and if no objection is expressed by the effective date of the terms, it will be considered that you have agreed to the changes.
Reason for revision:
- Addition and amendment of the Terms of Service to provide shipping information entry (Client) and shipping details entry (Artist) features for certain types of commissions
Date of revision: July 27, 2026
Effective date: August 27, 2026
Key amendments:
- Additions to Article 14, Paragraph 9 of the Terms of Service
- Additions to Article 20, Paragraph 16 of the Terms of Service
- Additions to Article 21, Paragraph 10 of the Terms of Service
- Additions to Article 23, Paragraph 6 of the Terms of Service
- Changes to Article 27, Paragraphs 2 and 3 of the Terms of Service
- Additions to Article 28, Paragraph 5 of the Terms of Service
- Changes to Article 30, Paragraph 1, Item (b) of the Terms of Service
Revised contents (Terms of Service)
| Previous | Revision |
|---|---|
| - | Article 14 (Collection and Protection of Personal Information) 9. For Commissions where the Company provides a feature allowing the Client to enter shipping information and the Artist to enter shipping details, the Company provides the Client's shipping information to the Artist for the purpose of delivering the Product. The specific details of such disclosure are set forth in the Privacy Policy. |
| - | Article 20 (Obligations of the Artist) 16. The Artist shall use the recipient's shipping information, including the recipient's name, mobile phone number, and address, provided by the Company through the Client's shipping information entry feature solely for the purpose of delivering the Product. Upon completion or termination of the relevant Commission Contract, the Artist shall promptly destroy such information. Any and all liability arising from the Artist's use of the shipping information for purposes other than its intended purpose, or from the Artist's failure to destroy such information, shall rest solely with the Artist. |
| - | Article 21 (Obligations of the Client) 10. When entering shipping information, if the recipient is not the Client, the Client represents and warrants that they have obtained all necessary consent from the recipient for the Company to collect the recipient's personal information and disclose it to the Artist. If the Client breaches this obligation and the Company or the Artist suffers any loss or damage as a result, the Client shall bear all responsibility therefor, and the Company shall not be liable unless such loss or damage is caused by the Company's willful misconduct or gross negligence. |
| - | Article 23 (Commission Contract Process) 6. For Commissions where the Company provides a feature allowing the Client to enter shipping information and the Artist to enter shipping details, the "Deadline" specified by the Artist during the creation of the Commission Contract refers to the expected date on which the Product will be shipped (i.e., when the tracking number is registered), and not the expected date on which the commissioned work file will be delivered. |
Article 27 (Delivery of Products) 2. The Artist may not engage in the following actions when delivering Products: a. Delivering the Product later than the expected delivery date specified in the Commission Contract. b. Delivering Products that contradict the content of the Commission Contract. c. Delivering Products to a Client that have already been delivered to a different Client, with minimal or no modifications. d. Delivering Products containing content that violates copyright laws or other relevant laws, including third-party works. e. Delivering Products containing content prohibited by laws related to the promotion and protection of information and communications networks, such as obscene material. f. Delivering Products created using generative AI in violation of Articles 42 and 45, without satisfying the requirements for exception of prior notice, prior consent, and transparency disclosure. g. Delivering Products containing content that contradicts social norms. | Article 27 (Delivery of Products) 2. Notwithstanding Paragraph 1, for Commissions where the Company provides a feature allowing the Client to enter shipping information and the Artist to enter shipping details, the Product shall be deemed to have been delivered to the Client at the time the Artist enters the shipping carrier and tracking number through the Service. 3. The Artist may not engage in the following actions when delivering Products: a. Delivering the Product later than the expected delivery date specified in the Commission Contract. b. Delivering Products that contradict the content of the Commission Contract. c. Delivering Products to a Client that have already been delivered to a different Client, with minimal or no modifications. d. Delivering Products containing content that violates copyright laws or other relevant laws, including third-party works. e. Delivering Products containing content prohibited by laws related to the promotion and protection of information and communications networks, such as obscene material. f. Delivering Products created using generative AI in violation of Articles 42 and 45, without satisfying the requirements for exception of prior notice, prior consent, and transparency disclosure. g. Delivering Products containing content that contradicts social norms. |
| - | Article 28 (Approval of Product) 5. Notwithstanding Paragraph 4, for Commissions where the Company provides a feature allowing the Client to enter shipping information and the Artist to enter shipping details, the automatic approval period shall be applied as follows, taking into account the time required for delivery of the physical Product and for the Client to inspect the Product: a. Domestic shipping address: 10 days b. International shipping address: 30 days |
Article 30 (Completion of Commission Contract) 1. A Commission Contract is considered complete in the following cases: a. When the Product of a valid Commission Contract is delivered and approved by the Client. b. When the Product of a valid Commission Contract is delivered and five days have passed with no response from the Client. | Article 30 (Completion of Commission Contract) 1. A Commission Contract is considered complete in the following cases: a. When the Product of a valid Commission Contract is delivered and approved by the Client. b. When the Product of a valid Commission Contract has been delivered and is automatically approved after the automatic approval period set forth in Article 28 has elapsed. |